Terms & Conditions

1. Terms of use

Welcome to 3131 Massage. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy and website disclaimer. By using this website, you signify your acceptance of these terms and conditions. For the purposes of these terms and conditions, “Us”, “Our”, “Ours” and “We” refers to 3131 Massage and “You”, “Your” or “Yours” refers to you, the client, visitor, website user or any person using our website.

2. Use of the website

2.1 You have a choice regarding your use of our websites. In general, you are not required to provide personal information when you visit our websites. However, if you make a purchase from us, provision of certain personal information will generally be required.

2.2 Information provided on the website is not intended to replace professional medical advice, treat, cure or prevent any medical or health condition. Always seek the advice of your general practitioner, other medical practitioner or qualified health provider when starting new massage treatment, continuing with massage treatment or with any questions you may have regarding your health condition. Nothing on the website is intended to be or should be taken for physical health treatment.

3. Purchasing from us

3.1 To buy from our website, you must be 18 years of age or over, or if you are under 18 years, consent from your parent or guardian must be obtained. It is an essential pre-condition to you using our website that you agree and accept that we are not legally responsible for any loss or damage you might suffer related to your use of the website or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

3.2 We reserve the right to refuse to fill any orders placed based on incorrect information on the website or withdraw any item from sale without notice, for any reason. We will not be liable to you for any loss you may suffer as a result of the withdrawal or suspension of sale of a particular item.

3.3 Goods and services purchased on the website must be paid at the time of placing your order.

3.4 Orders will not be dispatched until full payment is received and we are satisfied with the integrity of the order.

3.5 We accept all major credit / debit cards. Please provide the billing address and telephone number associated with your card as incorrect information may cause a delay in the processing of your order.

3.6 Your payment information is processed securely using industry-standard security measures.

3.7 We use all reasonable endeavours to ensure that all details, descriptions and prices on this website are accurate. In the event of goods or services being listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we will inform you about the error as soon as we can, and let you know that we will cancel the order (or part of an order) for the incorrectly priced goods or services whether or not the order has been confirmed and your credit card charged. If your credit / debit card has already been charged, we will issue you a refund for the order or part of the cancelled order, as the case may be.

3.8 You are liable for all transactions on your credit / debit card.

4. Shipping and delivery

Refer to “Shipping & Delivery”.

5. Information and security

The transmission of data over the internet and/or cellular network is not always secure. Although we endeavour to secure the website, you access the website at your own risk, and we accept no responsibility for any interference, denial-of-service attack, viruses or other technologically harmful material that may infect your computer, loss, damage, or disruption to your computer or mobile device or otherwise which arises in connection with your use of the website.

It is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output; and ensure that whatever you select for your use on the website is free of viruses or anything else that may interfere with or damage the operations of your computer or mobile device.

We do not warrant that functions available on the Website will be uninterrupted or error free, free of viruses or programming bugs or interferences due to factors outside our control.

We may collect and use usage data, transaction data, order history, stock movement data, performance data and analytics data derived from the website for legitimate business purposes, including operating the website, managing supply, planning inventory, preventing fraud and supporting customers.

We may create, use and share aggregated or de-identified data with a third party, provided it does not reasonably identify a customer or individual.

6. Linked websites

This website may from time to time contain links to other websites and information on those websites for your convenience, it does not necessarily imply sponsorship, endorsement, or approval or arrangement between us and the owners of those websites. We takes no responsibility for any of the content found on the linked websites.

7. Exclusion of warranties

While we endeavour to ensure the accuracy and completeness of the information contained on the website, that information may contain errors and omissions and is subject to change.

Information provided on the website, including information relating to products, services and treatments, is for informational purposes only and is not intended to treat, cure or prevent any health condition.

Goods displayed on the website are for illustration purposes only. Actual goods delivered may vary in colour, shape or size.

To the maximum extent permitted at law, we make no representations or warranties of any kind, express or implied, in relation to the content, accuracy, completeness, suitability, accessibility, security or reliability of:

a) any material and/or information on the website;

b) the performance and availability of the Website, goods and services; or the loss, damage or corruption of any data or other material as a result of the use of the website.

We make no warranties or guarantees that the use of the Website, goods or services provided via the Website will achieve your desired outcome.

8. Email and SMS notifications

When you provide us your email address and/or mobile phone number you agree to us sending you communications via email (Email Notifications) and text message (SMS Notifications). You can notify us unsubscribe.

If you do not opt-out from Email Notifications and/or SMS Notifications we may send emails and/or SMS to your nominated email address and mobile phone number and you acknowledge and consent to receipt of those Email Notifications and SMS Notifications.

9. General

We reserve the right to amend these terms or the website at any time and such amendment will be effective upon appearing on the website. Please review the terms regularly as your continued use of the website will be deemed acceptance of any changes to the website or terms. If you do not agree to any change, then you must immediately stop using the website.