We aim to dispatch your order as quickly as possible. However, during busy periods especially around public holidays, there may be slight delays.

Please note that delivery times do not include our processing time of 2-5 business days, which covers quality control, preparing, and packing your items. Once your order has been shipped, we will send you a confirmation email to let you know your parcel is on its way. A regular delivery should arrive in 4-8 business days. Regional and rural delivery times vary depending on the location.

Please double-check your order details before checking out. Once you have placed your order, you will be unable to make a change to the details.

It is your responsibility to ensure the correct shipping address is entered at checkout. We are unable to offer refunds or replacement for orders sent to incorrect or non-deliverable addresses. For more information on our conditions for refunds, refer to the refunds policy.