We aim to dispatch your order as quickly as possible. However, during busy periods especially around public holidays, there may be slight delays.

Please note that delivery times do not include our processing time of 3–5 business days, which covers quality control, preparing, and packing your items.

Once your order has been dispatched, we are not responsible for delivery delays. We recommend checking with the shipping provider for the latest updates.

It is the buyer's responsibility to ensure the correct shipping address is entered at checkout. We are not responsible for, and cannot refund or replace, orders sent to incorrect or non-deliverable addresses.